35 Main Street West, Grimsby, Ontario L3M 1R3, Canada
Business As Unusual
Last Update: June 11, 2021
We will continue to update you here as we change our procedures as required by regulations.
We thank you for your cooperation and kindness.
We are able to open with limited capacity starting June 11th. To clear the backlog of appointments we are going to roll out more hours starting Wednesday, June 16th. See "HOURS" below.
Any questions can be directed to simplymotocanada@gmail.com
To learn more about Niagara specific COVID info visit:
https://niagararegion.ca/health/covid-19/default.aspx
FAQ:
HOW CAN YOU ACCESS OUR PRODUCTS?
In person - limit of 2 at a time
Browse our catalogues in our online shop.
If you'd rather ask, just send us a note. We are happy to help.
We are experiencing some delays in shipments so next day delivery is not available at the moment.
We will be posting albums on Facebook and Instagram of products.
Please follow one or both accounts for more info.
Motorcycle Street Side - @simplymotocanada
Off Road - @simplymoto_x
DELIVERY
Not available at this time
SHIPPING
We are experimenting with options. If you need something shipped, please contact us. Fees apply.
This is available most days.
CURBSIDE PICK-UP
We can arrange a curbside for you for pick up outside the store or in person.
Email us at simlymotocanada@gmail.com
TELEPHONE
Why yes, we can chat. We know sometimes it's just quicker.
With the reopening, we will likely have a busy few weeks so we may be a bit slow to respond, but we will!
IN-STORE/APPOINTMENT SHOPPING
For the opening weekend we will be open for in-store from 12-5pm on Saturday June 12 & Sunday June 13
We are booking fittings only by appointment on Friday June 11, Monday June 14 & Tuesday June 15 - curbside also available
Then starting Wednesday, June 16 we will be open as follows:
Tuesday- Friday 11AM to 7PM
Saturday-Sunday 11AM to 5PM
All appointments to be confirmed by email simplymotocanada@gmail.com - and we will gladly take appointments outside of regular hours.
RETURNS/EXCHANGES
So, send us an email at simplymotocanada@gmail.com so we can organize the best way to do this in a way that works for you and your schedule.
All exchanged items need all original packaging & receipt. If in doubt, send us a photo.
PAYMENTS (OUTSIDE OF THE PHYSICAL STORE)
You can call in your payment for us to process manually.
You can pay debit/credit - we will bring the machine out.
We also accept e-transfer payments to simplymotocanada@gmail.com
Simply Moto gift cards can be processed virtually. Please email us for details.
Receipts are emailed.
As a reminder, please do not ever ever ever send credit card information electronically.
If you are paying cash, let us know and we will arrange a safe method to collect it for curbside shopping.
In the store
HOURS
We are available electronically to you seven days a week.
For the opening weekend we will be open for in-store from 12-5pm on Saturday June 12 & Sunday June 13
We are booking fittings only by appointment on Friday June 11, Monday June 14 & Tuesday June 15 - curbside also available
Then starting Wednesday, June 16 we will be open as follows:
Tuesday- Friday 11AM to 7PM
Saturday-Sunday 11AM to 5PM
All appointments to be confirmed by email simplymotocanada@gmail.com
FINALLY
THANK YOU to everyone who has supported us! You mean the world to us.
Thank you for rolling with the constant changes.