19 Elm Street, Grimsby, Ontario L3M 1H4, Canada
WHERE ARE YOU LOCATED?
As of April 2024 Simply Moto is operating out of The Church at the corner of Mountain and Elm Streets in Downtown Grimsby. Entrance is on the Elm Street side. As a historical building signs will take longer to install. We have some nifty paper ones though. The actual address is 19 Elm Street, Grimsby, Ontario L3M 1H4
Check it out in person!
WHAT ARE YOUR HOURS?
April - September the store is open Wednesday through Friday from 11AM to 7PM and Saturday and Sunday from 11AM to 5PM
October - March the store is open Tuesday through Friday from 11AM to 7PM and Saturday and Sunday from 11AM to 5PM
ARE YOU OPEN SUNDAYS?
Yes, all year long. If we are closed for vacation it will be posted here. Usually in January.
ARE YOU OPEN ON STAT HOLIDAYS?
No. Most stats are on Mondays. We are always closed Mondays. When a stat falls on a Monday we are closed Monday/Tuesday. Hours are updated on our website and Google listing.
DO YOU OFFER MECHANICAL SERVICES?
No, please visit the "Friends of Simply Moto" page for recommendations.
DO YOU SELL BIKES?
No, we do not.
DO YOU TEACH MOTORCYCLE INSTRUCTION?
No. Please visit our "New Riders" page for local schools.
DO YOU SPONSOR RIDERS?
Sometimes. Please connect with Karen at the store. Or fill out the form below.
DO YOU HOST EVENTS?
Yes. Please see our "Events" page for details. In the summer from basically the May long weekend through to the October long weekend we usually host drop-in socials on Sundays from 2-4PM. These events are posted and promoted. Any special events will also be listed on our events page.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Cash, Debit, Visa, Mastercard, Gift Certificates and e-transfers.
If you place an online order or phone order we only accept e-transfer or payment over the phone.
WHAT IS YOUR EMAIL ADDRESS?
You may notice that the only option at check out is in-store pick up and that you can't actually pay for your purchase online. What? Yes. When you "order" an item we will message you back with the details and arrange the best way possible for you to get your item - including calculating shipping, if needed. Total pain in the..
We have also limited inventory to 1 of each in stock item with no back orders allowed on webstore product. What? Yes, our online and brick & mortar inventory do no speak to each other so updates are done when we have time. To reduce the possibility of overselling items and avoid disappointment, we have proceeded this way for now. Long story short, the item may be at the store (example, oil in 1L bottles - you may need 4 but the online store shows 1) so a webform or an email to us will get you an answer from a real human. (Yes, Karen)
It takes approximately 24-48 hours to package your order if your items are in stock.
If your item is not in stock it will be added to our daily orders. Our turnaround time is approximately 24-48 business hours. Some distributors take longer.
If you have a question, please send us a note. We are more than happy to source items for you. There are brands we have access to that do not have catalogues to display. So if you are looking for something let us know and we will do our best to find it. In most cases we can have items shipped at no additional charge. Tires and bulk items excluded. Shipping not available in rural locations.
If you proceed with an online order a pending invoice will be emailed to you before payment is processed. A receipt will follow once payment is processed. Then tracking will be provided
If you are worried about gear and apparel sizing, no worries, we will bring in the sizes (if we don't have them) so you can try before you buy in the store. Message us for details. We want you to be happy with your purchase. We will do our best to help you narrow down the sizes and offer a fittings so you can leave happy. Meanwhile, feel free to ask us about sizing or request manufacturer size charts. We'd love to hear from you.
We will gladly refund / exchange an item within 14 days of receipt of product. Does not apply to final sale items or gift certificates. Any open / worn product is non-returnable.
If you ship an item back to us, you are responsible for all shipping fees.
All items must be in original packaging, show no signs of wear, unwashed, unused and have all original tags and receipt. If an item is shipped back to Simply Moto and does not reflect the original selling condition/have all original packaging and receipt, then no credit/exchange will be issued.
FINAL SALE ITEMS are non-refundable and include electronics, helmets, headwear, socks, clearance/sale items, chemicals, lubricants, cleaners, special order items, opened/used/installed parts and accessories.
If you have return request please contact us though this website. You will need all original packaging & receipt and you will need to contact us within the 14 day window. We will work with you to get an exchange / refund where applicable. Warranty claims are processed with original receipt.
Holiday returns / exchanges are usually extended until the last Saturday in January.
Simply Moto offers a standard manufacturer warranty for sales from Simply Moto.
If you have a question about a warranty item, let us know - we can help. Bring us the item and we will do our best to replace it or get you a refund. Original receipt is required.
Some warranty claims will be customer direct to manufacturer. We will let you know. Please ask if you have questions.
Yes.
Gift certificates are sold in-store in $25, $50 or $100 increments.
Digital certificates are available in any denomination.
Contact us for details.
Yes. If you prefer to have a private appointment we will gladly book a mutually agreeable time. You can have the fitting with James or Karen or both. We respect the fact that some riders have preferences and we will do our best to accommodate you and your shopping needs.
You need to try it on. It's really that simple. Sizing charts from manufacturers are guidelines.
Every helmet is different and there are a number of factors that will determine fit including shell sizes, internal padding and head shape.
All of our helmets are final sale. We will work with you to determine the right fit.
We love our customers, so feel free to visit during normal business hours.
Mon | 09:00 a.m. – 05:00 p.m. | |
Tue | 09:00 a.m. – 05:00 p.m. | |
Wed | 09:00 a.m. – 05:00 p.m. | |
Thu | 09:00 a.m. – 05:00 p.m. | |
Fri | 09:00 a.m. – 05:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Copyright © 2018-2024 Simply Moto - All Rights Reserved. Simply Moto is a division of Simply Imports Inc.
Third-party logos and marks are registered trademarks of their respective owners.
Motorcycle model designations are used for reference purposes only.
All rights reserved.
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